Our Team

Our Carers

Our Carers are the heart and soul of Home Carers and it’s really important to ensure they feel valued, as people are the most important part of our company. Our carers get to choose who they support, as well as when and where they want to work, making it suit their lifestyle. 

Qualities

Qualities & Experience

Our team of carers in New Zealand are carefully selected for their kindness, experience, and reliability. Every carer is vetted, trained, and personally matched with your loved one to ensure consistent, compassionate support in the home.
 

Carer Qualities

01

Introduce

Selection

Carer Screening

We are committed to selecting the perfect Carer to suit you and your family. We prioritise the safety and well-being of our clients, which is why we have a strict carer screening process. This includes:

All potential carers go through police checks to ensure their suitability for the role.

We verify references to assess their character, work ethic, and previous experience in caring for older people.

We conduct in-depth interviews to evaluate a carer’s empathy, communication skills, and commitment to providing exceptional care.

Selection

Carer Training & Education

We are committing to investing in our carers’ professional development. We believe that by providing ongoing training and support, we can empower our carers to deliver the highest quality care to our clients. We offer the following to support carer development:

02

Introduce

what it takes?

Are you passionate about making a positive impact on the lives of older people? If so, this role could be just the fit for you! We commonly look for these qualities in Carer candidates:

Compassion

A genuine understanding and compassion for the needs of older adults.

Trustworthiness and Reliability

A reputation for being dependable, honest, and trustworthy.

Strong Communication

The ability to build strong relationships and communicate effectively with clients, their families, and colleagues.

Organisation Skills

Ability to plan and deliver on responsibilities.

Time Management

The ability to manage your time effectively and prioritise tasks.

Why Us ?

We are aiming to be the preferred place to work as a non-medical carer. By joining Home Carers, you’ll have the opportunity to make a meaningful difference in the lives of older people and their families: 

Flexible Hours

As a contractor, you can choose a work schedules that fits your lifestyle.

Competitive Pay

We lead the industry pay rates for non-medical carers. We have a pay scale so our carers get paid more as they get more experienced.

Loyalty Scheme

You will be rewarded for your continued dedication and commitment.

Career Advancement

We aim to provide opportunities for growth and development through training & education.

Collaborative and Supportive Culture

We believe in open communication and collaboration, creating a supportive environment where everyone feels valued and respected.

What People Are Saying About Us

Our Wall of Love

Google
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DHM
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I would like to sincerely thank Home Carers for the wonderful support I received, especially from my carer, Shienel. The care provided was reliable, kind, and professional—nothing was ever too much trouble. Her support made a significant difference to my recovery during those important first two weeks and helped relieve pressure on my family. Based on my experience, I would highly recommend Home Carers. Thank you to Paul and the team. Kind regards, Shirley
Google
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Tim Oakes
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Home Carers supported our family during a very challenging time as our loved one’s dementia progressed. They provided care at our retirement village apartment when things became difficult to manage, and also helped guide us through the transition into the villages residential care. Their support made the whole process feel much calmer and more manageable. The carers were compassionate and professional, and communication was always clear and reassuring. We’re very grateful for their help and would highly recommend them to other families going through a similar situation.
Google
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Sarah Dawson
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We had a very good experience with Home Carers. Paul was very efficient and obliging in organising care for my husband while I was on holiday. Rosa was kind, reliable, friendly and gave me real peace of mind. Thank you.
Google
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Rhonda
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Rose is a pleasant and enthusiastic worker and goes the extra mile
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David Bennett
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We think Betty mostly enjoyed seeing us. She gets a bit grumpy about not being in control of her affairs, but sadly that is now outside her cognitive ability.
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Jenny Brown
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Paul could not have been more obliging with organising care for my husband while I was in hospital. Our carer Rachel was wonderful, friendly, kind and helpful and I could relax, knowing that he was being safely looked after. Thank you Rachel, I'm sure we will need you again.
Google
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David Herrick
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Susan from Home Care Services has been a wonderful companion to our aging mother, and always friendly and helpful. A fantastic personalised and professional service - highly recommended.
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Margaret Cook
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We have 2 different carers provided by Home care who stay over night 9-7 seven nights a week and do 3 day shifts as well to allow me some time to myself as my husband cannot be left alone. The dedication ,and empathy these women have showed to our family and particularly my husband who has Parkinson’s which is leading to dementia is outstanding. They will do his exercises with him take him for walks,read to him, play brain games or simply let him sleep. They give him his meal if reguired, medication and do house hold chores were needed but it is mainly the companionship and support that is so good for us both.The great reward is seeing him respond with a big smile and welcome them so warmly- like old friends or one of the family. It is a truely wonderful service and I would not be able to keep him at home if it weren’t for this service .
Google
Jo profile picture
Jo
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We have been so grateful for Anne’s wonderful care. She is a kind, capable person and always treated our Mum with respect and dignity. Mum really enjoyed her cheerful personality and Anne became a friend to our family. Home Carers provides a really valuable service. Thank you Anne and Paul

FAQ

Our team includes experienced, vetted, and kind carers living across New Zealand. Many have long-standing client relationships.

We consider skills, personality, location, and preferences to create great matches across New Zealand.

Yes. All carers are First Aid certified, police-checked, and trained in specialist support where needed.
We prioritise consistency so your loved one can build trust and routine—no matter where they’re based.
Yes. In-person or virtual introductions are available before care starts in both regions.

Prefer to talk now? Call 0800 227 68

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