Worried About Mum or Dad?

Helping your loved ones stay safe, happy and independent at home. Compassionate, reliable private home care and recovery support across New Zealand, tailored to your family's needs.

Need help soon? Call 0800 227 686

Trusted Since 2014

Free Consult

Police-Vetted Carers

Transparent Pricing

Carer Match Guarantee

If it’s not the right fit, we’ll rematch you at no extra cost. Always.

Our Home Care Services

From a few hours a week to 24/7 care — all delivered by police-vetted carers who treat your family like our own.

Dementia Care

Specialist support that helps Mum or Dad stay calm, safe, and at home.

Home Help

Day-to-day help with meals, housekeeping, and companionship.

Respite Care

A needed break for family carers, with full peace of mind.

Recovery & Mobility

Gentle support to regain strength and confidence after a fall or surgery.

Overnight Care

A reassuring presence through the night, so everyone can rest.

24/7 Care

Full-time, one-to-one care at home as an alternative to a care facility.

Don't just take our word for it.

Here's what families say about life with Home Carers.

DHM

I would like to sincerely thank Home Carers for the wonderful support I received, especially from my carer, Shienel. The care provided was reliable, kind, and professional—nothing was ever too much trouble. Her support made a significant difference to my recovery during those important first two weeks and helped relieve pressure on my family. Based on my experience, I would highly recommend Home Carers. Thank you to Paul and the team. Kind regards, Shirley

Tim Oakes

Home Carers supported our family during a very challenging time as our loved one’s dementia progressed. They provided care at our retirement village apartment when things became difficult to manage, and also helped guide us through the transition into the villages residential care. Their support made the whole process feel much calmer and more manageable. The carers were compassionate and professional, and communication was always clear and reassuring. We’re very grateful for their help and would highly recommend them to other families going through a similar situation.

Sarah Dawson

We had a very good experience with Home Carers. Paul was very efficient and obliging in organising care for my husband while I was on holiday. Rosa was kind, reliable, friendly and gave me real peace of mind. Thank you.

Rhonda

Rose is a pleasant and enthusiastic worker and goes the extra mile

David Bennett

We think Betty mostly enjoyed seeing us. She gets a bit grumpy about not being in control of her affairs, but sadly that is now outside her cognitive ability.

Jenny Brown

Paul could not have been more obliging with organising care for my husband while I was in hospital. Our carer Rachel was wonderful, friendly, kind and helpful and I could relax, knowing that he was being safely looked after. Thank you Rachel, I'm sure we will need you again.

David Herrick

Susan from Home Care Services has been a wonderful companion to our aging mother, and always friendly and helpful. A fantastic personalised and professional service - highly recommended.

Margaret Cook

We have 2 different carers provided by Home care who stay over night 9-7 seven nights a week and do 3 day shifts as well to allow me some time to myself as my husband cannot be left alone. The dedication ,and empathy these women have showed to our family and particularly my husband who has Parkinson’s which is leading to dementia is outstanding. They will do his exercises with him take him for walks,read to him, play brain games or simply let him sleep. They give him his meal if reguired, medication and do house hold chores were needed but it is mainly the companionship and support that is so good for us both.The great reward is seeing him respond with a big smile and welcome them so warmly- like old friends or one of the family. It is a truely wonderful service and I would not be able to keep him at home if it weren’t for this service .

We have been so grateful for Anne’s wonderful care. She is a kind, capable person and always treated our Mum with respect and dignity. Mum really enjoyed her cheerful personality and Anne became a friend to our family. Home Carers provides a really valuable service. Thank you Anne and Paul

A Simple, Supportive Process for Families

Know what you'll pay

Most providers hide their pricing. We don't. Simply click on any service above to view clear, upfront pricing with no hidden surprises.

A Simple, Supportive Start

Quick chat with our care team Meet your carefully matched carer Care begins with our Care Match Guarantee.

Communication that actually works

Simple and secure communication tool so family can see real time updates and stay informed always.

Ready to get started?

Why Home Care Matters

Trusted Support at Home for Peace of Mind

Keep Mum or Dad Comfortable at Home
Support Their Independence
Peace of Mind for You
Help Them Stay Healthier, Longer
Genuine Companionship
Take the Pressure Off Your Shoulders
Support Recovery and Independence at Home
Coordinated Support Through One Trusted Provider
A Smarter Alternative to Aged Care Facilities

Need help soon? Call 0800 227 686

FAQ

What home care services are available in New Zealand?

We specialise in higher-level in-home care for older people, including dementia care, respite care, post-hospital recovery, and 24/7 care at home. Our services are designed for families who need reliable, professional support during more complex or demanding situations — not just basic help around the house.

How quickly can care be arranged?

In many cases, we can arrange care within 24–48 hours, especially for urgent situations such as hospital discharge or when a parent’s condition suddenly changes. We prioritise fast, responsive support so your family isn’t left waiting when care is needed most.

Can you help after a hospital stay or surgery?

Yes — post-hospital support is one of our core services. We help your parent recover safely at home with assistance for mobility, personal care, medication routines, and daily activities. This reduces the risk of falls, complications, and hospital readmission.

What is respite care and how does it work?

Respite care gives family members a break while ensuring their loved one continues to receive high-quality support. This can be arranged for a few days, a few weeks, or longer — whether planned in advance or needed urgently.

What does 24/7 home care involve?

Our 24/7 home care service provides continuous, around-the-clock support in your parent’s home. This can include a combination of daytime care and overnight support, ensuring safety, comfort, and consistency at all times — often as an alternative to residential care.

Can you support someone living with dementia?

Absolutely. We provide specialist dementia care at home, supporting individuals at all stages of the condition. Our carers are experienced in managing memory loss, confusion, and behavioural changes, while maintaining a calm, familiar environment that helps your loved one feel safe and supported.

How do you match the right carer?

We carefully match each client with a carer based on their care needs, personality, and experience required — particularly for dementia or post-hospital recovery. A strong relationship is key to successful care, so we take the time to get this right.

Can I arrange care if I live overseas or out of town?

Yes, many of our clients’ families live in various towns across New Zealand. We manage everything on your behalf and provide regular updates, so you can feel confident your parent is safe and well cared for, even from a distance.

How much does private home care cost?

The cost depends on the level of care required, particularly for 24/7 care or specialised support. We provide clear, upfront pricing after an initial discussion, so you understand exactly what’s involved — with no hidden surprises.

Is home care better than a rest home?

For many families, care at home offers greater comfort, independence, and personal attention. It allows your parent to stay in familiar surroundings while receiving one-on-one support, which can be especially beneficial for those with dementia or recovering from hospital stays.

What happens next if I want to get started?

Simply get in touch with us. We’ll have a quick conversation to understand your situation, arrange an in-home assessment, and recommend the right level of care. From there, we can begin organising support quickly.

Need help soon? Call 0800 227 686