0800 227 686

Private Home Care & Support

From companionship and home help to overnight care, dementia support, and 24/7 care, we help older people live safely and comfortably at home.

Prefer to talk now? Call 0800 227 686

Trusted Since 2014

Free Consult

Police-Vetted Carers

Transparent Pricing

Carer Match Guarantee

If it’s not the right fit, we’ll rematch you at no extra cost. Always.

Our Home Care Services

From a few hours a week to 24/7 care — all delivered by police-vetted carers who treat your family like our own.

Dementia Care

Specialist support that helps Mum or Dad stay calm, safe, and at home.

Home Support

Day-to-day help with meals, housekeeping, and companionship.

Respite Care

A needed break for family carers, with full peace of mind.

Recovery & Mobility

Gentle support to regain strength and confidence after a fall or surgery.

Overnight Care

A reassuring presence through the night, so everyone can rest.

24/7 Care

Full-time, one-to-one care at home as an alternative to a care facility.

Don't just take our word for it.

Here's what families say about life with Home Carers.

    
 
 
         
   DHM 
 
 
 
 Trustindex verifies that the original source of the review is Google. I would like to sincerely thank Home Carers for the wonderful support I received, especially from my carer, Shienel. The care provided was reliable, kind, and professional—nothing was ever too much trouble. Her support made a significant difference to my recovery during those important first two weeks and helped relieve pressure on my family. Based on my experience, I would highly recommend Home Carers. Thank you to Paul and the team. Kind regards, Shirley
  
 
        
   Tim Oakes 
 
 
 
 Trustindex verifies that the original source of the review is Google. Home Carers supported our family during a very challenging time as our loved one’s dementia progressed. They provided care at our retirement village apartment when things became difficult to manage, and also helped guide us through the transition into the villages residential care. Their support made the whole process feel much calmer and more manageable. The carers were compassionate and professional, and communication was always clear and reassuring. We’re very grateful for their help and would highly recommend them to other families going through a similar situation.
  
 
        
   Sarah Dawson 
 
 
 
 Trustindex verifies that the original source of the review is Google. We had a very good experience with Home Carers. Paul was very efficient and obliging in organising care for my husband while I was on holiday. Rosa was kind, reliable, friendly and gave me real peace of mind. Thank you.
  
 
        
   Rhonda 
 
 
 
 Trustindex verifies that the original source of the review is Google. Rose is a pleasant and enthusiastic worker and goes the extra mile
  
 
        
   David Bennett 
 
 
 
 Trustindex verifies that the original source of the review is Google. We think Betty mostly enjoyed seeing us. She gets a bit grumpy about not being in control of her affairs, but sadly that is now outside her cognitive ability.
  
 
        
   Jenny Brown 
 
 
 
 Trustindex verifies that the original source of the review is Google. Paul could not have been more obliging with organising care for my husband while I was in hospital.  Our carer Rachel was wonderful, friendly, kind and helpful and I could relax, knowing that he was being safely looked after.  Thank you Rachel, I'm sure we will need you again.
  
 
        
   David Herrick 
 
 
 
 Trustindex verifies that the original source of the review is Google. Susan from Home Care Services has been a wonderful companion to our aging mother, and always friendly and helpful. A fantastic personalised and professional service - highly recommended.
  
 
        
   Margaret Cook 
 
 
 
 Trustindex verifies that the original source of the review is Google. We have 2 different carers provided  by Home care who stay over night 9-7  seven nights a week and do 3 day  shifts as well to allow me some time to myself as my husband cannot be left alone. The dedication ,and empathy these women have showed to our family and particularly my husband who has Parkinson’s which is leading to dementia is outstanding. They will do his exercises with him take him for walks,read to him, play brain games or simply let him sleep. They give him his meal if reguired, medication and do house hold chores were needed but it is mainly the companionship and support that is so good for us both.The great reward is seeing him respond with a big smile and welcome them so warmly- like old friends or one of the family. It is a truely wonderful service and I would not be able to keep him at home if it weren’t for this service .
  
 
        
   Jo 
 
 
 
 Trustindex verifies that the original source of the review is Google. We have been so grateful for Anne’s wonderful care.  She is a kind, capable person and always treated our Mum with respect and dignity.  Mum really enjoyed her cheerful personality and Anne became a friend to our family.  Home Carers provides a really valuable service. Thank you Anne and Paul

A Simple, Supportive Process for Families

Not Sure What Care Will Actually Cost You?

Home care, retirement villages, and rest homes all charge differently, making it hard to compare your options. Our Cost Comparison Guide covers typical weekly costs, hidden fees, and a simple side-by-side comparison to help you choose with confidence.

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FAQ

What types of in-home care services do you offer in New Zealand?

We provide flexible in-home support including companionship, dementia care, wellness checks, overnight care, hospital-to-home recovery, shopping, meal preparation, and home help. All services are available in Christchurch, Tauranga, and surrounding suburbs.

How do I choose the right type of care for my parent?

Start with a free consultation. We’ll review your parent’s needs, lifestyle, and routines, then recommend a tailored care plan—whether it’s a few hours a week, regular companionship, or 24/7 support.

Are your carers trained and certified?

Yes. All carers are police-vetted, First Aid certified, and trained in specialist areas such as dementia, mobility, and post-operative support. Many have years of experience working with older people.

How soon can care begin after I contact you?

Care can usually start within 1–3 days of your consultation. For urgent requests, we can often arrange support within 24 hours.

Do you provide 24/7 care at home?

Yes. We can arrange round-the-clock support with either consistent carers or a small rotating team to make sure your parent is safe and comfortable day and night.

Can I arrange care if I live overseas but my parent is in New Zealand?

Absolutely. Many of our clients’ families live abroad. We provide digital updates, regular reporting, and clear communication so you have peace of mind anywhere in the world.

Do you support clients outside Christchurch and Tauranga, across New Zealand?

Yes, we support clients in various regions throughout New Zealand, including Rangiora, Merivale, Papamoa, and Mount Maunganui. If you are unsure whether we cover your location, just ask and we will confirm coverage for your specific area.

How much does private home care cost?

Costs depend on the type and hours of support. We offer transparent packages with no hidden fees. Prices are tailored to your parent’s needs—contact us for a right-sized plan.

Can care be customised or combined across services?

Yes. You can combine services such as home help with companionship or pair meal prep with wellness checks. Every plan is flexible and can be adjusted as needs change.

What makes Home Carers different from other agencies?

We personally match carers with clients, prioritise consistency, and have over 10 years of trusted service in Christchurch and Tauranga. Our flexible plans and family updates set us apart.

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