Helping your loved one stay comfortable and independent at home
Home Help in
Christchurch & Tauranga
Returning home after a We provide discreet, reliable support from personally matched carers with real-time updates and a compassionate service, so you can enjoy peace of mind. Help your loved ones remain independent in their own home for longer with practical, personal, and reliable aged home care services.
Trusted by families since 2014
The Challenges of Living Alone
The public system is overwhelmed. In-home support can take months to arrange, and often does not cover the real help your parent needs each day. Families are often left feeling stressed and anxious, while also trying to manage work, children, and other responsibilities. You may want your loved one to remain independent, but worry that living alone is no longer safe or realistic.
- You live far away or have family commitments
- You feel stressed and short on time
- You want them independent, not in a village
- You worry about safety but want to avoid care
- Everyday tasks are becoming harder to manage
You are not alone. And you do not have to do this alone.
What Is Home Help?
Our home help services in Christchurch and Tauranga support older people with everyday tasks like cleaning, laundry, tidying, and household upkeep. We help keep your parent’s home clean, safe, and comfortable without them needing to lift a finger.
Our carers provide practical support such as:
- Falls prevention and safety
- Medication collection or reminders
- Grocery shopping or errands
- Help with meal preparation
- Companionship and conversation
- Light housekeeping and tidying
Who Is Home Help For?
Families who want extra reassurance
People who need help with everyday tasks and routines
Older adults who want to remain independent at home
Those who would benefit from practical support and companionship
Home Help is designed for older people who are finding day-to-day living harder to manage, but still want to stay in the comfort of their own home with the right support in place.
0800 227 686
Why Home Help Often Works Best
For many older adults, staying at home provides a more comfortable and reassuring way to receive support. Home is familiar, routines stay in place, and support can be personalised around the individual rather than expecting them to adapt to a new environment.
- Familiar surroundings
- Reduced stress and overwhelm
- Personalised one-to-one support
- Flexible care tailored to changing needs
- Greater comfort and independence
- Household tasks start to build up
- Safety concerns can increase
- Family members feel more pressure
- Loneliness and isolation may grow
- Daily life becomes harder to manage
With the right help in place, many older people can continue living more confidently and comfortably in their own home.
0800 227 686
Packages and Pricing
Our packages are designed to give you clarity and confidence, but they are never rigid. We can adjust the hours, services, and support levels to match what your loved one needs, whether that is occasional help or more regular care. Minimum visit: 3 Hours
Essential Home Help
6 - 9 hours p/wk-
2 x 3 hour visits per week
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Consistent carer
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Regular family updates and clear communication
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Free in-home assessment valued at $249
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Ideal for light weekly support
Standard Home Help
10 - 15 hours p/wk-
Flexible support based on your family’s needs
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Help with cleaning, laundry, tidying, and errands
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Meal preparation and companionship
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Onboarding and care planning included
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A practical option for families who need reliable support
Extended Home Help
16+ hours p/wk-
More frequent visits through the week
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Greater support with household upkeep
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Flexible routines and practical assistance
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Priority access to preferred carers
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Best for those needing more consistent support
Loyalty Benefits
- Pay 3 months upfront and save 5%
- Pay 6 months upfront and save 10%
- Priority access to preferred carers
- 100% Satisfaction Guarantee
- The longer you stay with us, the better continuity your loved one enjoys
Overnight Support
Many families choose overnight support for added safety and peace of mind.
Overnight support can be added to any package for families who would feel more comfortable having someone present during the night.
Please note that overnight sleepover support applies where carers are not routinely required to wake. If ongoing or frequent assistance is needed throughout the night, care will be provided on an hourly (waking night) basis.
Overnight Sleepover Care
A carer stays overnight and is available if assistance is required.
Pricing
1–7 nights $349 per night + GST
7–14 nights $329 per night + GST
14+ nights $315 per night + GST
Weekends & Public Holidays
Overnight support delivered across weekends and public holidays may result in a slightly higher per-night investment, reflecting the level of support required and ensuring fair compensation for carers.
This will always be clearly outlined and agreed with you before care begins.
Our Experienced Carers
Families often ask about the experience and training of our carers. The carers we select to provide Home Help are skilled, attentive, and chosen for their patience, reliability, and empathy.
- Skilled and attentive carers trained to notice changes in mood, health, or home safety
- Kindness and consistency your loved one can rely on
- Personally matched support wherever possible
- Ongoing communication and updates for family peace of mind
- Locally based carers who understand the community
Our carers focus on helping older adults remain comfortable, safe, and independent while maintaining dignity and confidence at home.
Testimonials
Real Family Feedback
“A massive “Thank you” to you, and your team, for all your care and support of Pat over these last few years. It made a world of difference to Pat to be able to get out and about and engage in conversation with people whose company she enjoyed. It was also very reassuring for me, and the family, knowing your team was on the ground, especially during the unexpected hospital admissions when the carers would go above and beyond to help Pat through the admission process and ensure she had what she needed.”
Pip
“Our parents were provided with exceptional care over a 6 month period, so that we were able to keep them living independently in their home at a time when they were struggling with declining health and dementia. The Assistants were extremely caring and kind and went above and beyond to make sure our parents were well looked after.”
Sarah, Helen, Anne & Lawrence Kimberley
“I am profoundly grateful for the care my brother has received, and have no doubt that their expertise has extended the time my brother has been able to remain in his own home. All these services have been undertaken with persistent patience, courtesy, and good humour. All the carers have been unfailingly kind, and respectful of my brother, often under very trying circumstances. I recommend this service without reservation, and am happy to be contacted independently at any stage.”
Dr. Jon Fogarty
Why Families Trust Home Carers
Choosing support at home is an important decision. Families want reassurance that their loved one will receive compassionate, reliable care. Home Carers provides dependable in-home support designed to promote comfort, independence, and peace of mind.
Experienced Carers
Our carers are experienced in supporting older adults at home and understand how to provide practical help with compassion and consistency.
Carefully Screened and Selected
Every carer is carefully chosen to meet our standards of professionalism, kindness, and empathy.
Consistency and Continuity
Whenever possible, we provide familiar carers so your loved one can build trust and feel comfortable.
Clear Communication With Families
Families receive regular updates, so you always know how your loved one is doing.
Care in the Comfort of Home
Remaining at home allows older adults to keep familiar routines and stay in an environment that feels safe and reassuring.
Local Support You Can Rely On
We are locally based and committed to helping families in Christchurch and Tauranga access dependable in-home care.
Need Practical Support at Home?
If your loved one is struggling with daily tasks or you are worried about their safety, comfort, or independence, we are here to help. Speak with our team about arranging Home Help in Christchurch or Tauranga.
0800 227 686
FAQS
Do you provide home help services in both Christchurch and Tauranga?
Yes. Home Carers offers cleaning, laundry, tidying, and general home support in both cities.
Can tasks be customised per visit?
Absolutely. We tailor each visit based on what your parent needs that day.
Do your carers bring cleaning supplies?
We can use the client’s supplies or bring our own—just let us know your preference.
Is home help available on weekends?
Yes. We offer weekday and weekend bookings depending on availability. Yes. We support local families and those arranging care for loved ones from overseas or other NZ regions.
Can home help be combined with other services?
Yes. Many clients combine home help with companionship, meal prep, or wellness checks.
0800 227 686
Not Ready Yet? Start with this Free Guide
Choosing home help is a big decision. Before you commit, get clarity with our free resource.
