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As parents grow older, navigating healthcare can become more complex. Booking appointments, travelling to clinics, managing prescriptions, and keeping track of health concerns can feel overwhelming — especially for families juggling work, distance, and daily responsibilities. Many adult children worry not just about access to care, but whether their parents are getting timely support when something changes.
At Home Carers, we know that peace of mind comes from knowing help is accessible, responsive, and easy to use. That’s why we’re pleased to feature Tend Health, a modern healthcare service designed to make care simpler through a seamless blend of online and in-clinic support. Together, Tend Health and Home Carers help older New Zealanders access healthcare in ways that fit their lifestyle — whether that’s from the comfort of home or in a welcoming medical centre.
About Tend Health
Tend Health offers a fresh approach to healthcare by combining 24/7 online telehealth with full-service medical centres across Auckland, Bay of Plenty, and Canterbury. Their model allows people to choose how they access care — online, in person, or both.
Through the Tend app, patients can connect with a care team for GP consultations, prescriptions, referrals, and ongoing support. Tend also provides free mental health support, medical services, and flexible enrolment options. Patients can join as a casual user or enrol for ongoing care, making healthcare accessible, convenient, and responsive to individual needs.
👉 Learn more about their work at www.tend.nz.
How Tend Health Supports Older People
Accessible healthcare is essential for maintaining wellbeing as we age. Tend Health supports older adults by reducing barriers and offering flexible ways to stay on top of health needs.
They support older people by:
- Providing 24/7 telehealth access, reducing the need for travel
- Offering in-clinic GP services when face-to-face care is preferred
- Supporting mental wellbeing, including free online mental health services
- Making it easier to manage prescriptions and repeat medications
- Allowing family members to help coordinate care when appropriate
- Offering continuity through enrolment or flexibility as a casual patient
This blended model helps older adults access timely care, manage ongoing conditions, and feel supported — without unnecessary stress or delays.
How Home Carers Complements Their Work
While Tend Health provides medical expertise and access to healthcare, Home Carers supports older adults with the everyday assistance that helps health plans work in real life.
Our carers can help clients prepare for telehealth appointments, support communication during consultations, assist with medication routines, and monitor changes in wellbeing that may require follow-up care. We also provide reassurance and companionship, helping older adults feel confident using digital tools like healthcare apps. By working alongside Tend Health, we help ensure medical advice is understood, followed, and supported day to day.
Together, Tend Health and Home Carers create a connected care experience — combining clinical support with compassionate in-home assistance.
👉 Learn more about our in-home support options
Helpful Tips From Tend Health: Making Healthcare Easier at Home
Good healthcare works best when it fits into daily life. Tend Health encourages families to make use of flexible options and stay proactive.
Here are a few helpful tips to use at home:
💡 Gentle Reminder:
Accessible care reduces stress. When healthcare is easy to reach, older adults feel more confident, supported, and in control of their wellbeing.
Explore More Support From Tend Health
To learn more or get started, visit www.tend.nz, download the Tend app and connect with their care team.
You can also:
- Call your local Tend clinic
- Email: kiaora@tend.nz
- Book Online: tend.nz/book-an-appointment
For compassionate in-home care that supports health, independence, and confidence, visit www.homecarers.co.nz.
Together, Home Carers and Tend Health help older New Zealanders access care with ease — at home, online, or in the clinic.