About Us
Born from Experience. Built to Support Families Like Yours.
Home Carers began in 2014 after a family member’s care needs opened our eyes to how hard it can be to find truly reliable, compassionate home support. That experience shaped everything we do today.
Now led by Paul and Louise (that’s us in the photo!), we continue to help older people live independently and comfortably at home — while giving their families peace of mind. We know what it’s like to feel time-poor, overwhelmed, and unsure who to trust. That’s why we’ve created a service that’s responsive, easy to access, and built on kindness, consistency, and clear communication.
Our carers are known for showing up, staying connected, and treating your loved one like family. We’re always on-call, we provide daily updates, and we’re committed to being New Zealand’s most trusted home care team — one family at a time.
Helping your parent stay at home — with care that’s Personal Reliable Compassionate Responsive
Meet the Heart of Home Carers
At Home Carers, our people are at the centre of everything we do. From our dedicated carers to our compassionate support team, each member brings empathy, integrity, and professionalism to every visit. We carefully select individuals who not only have the right experience but genuinely care about making a difference in the lives of others. United by a shared purpose—to help older people live independently and with dignity—our team is what sets us apart. We’re proud to work alongside people who lead with kindness, go the extra mile, and treat every client like family.
Rebecca Brosnahan, Care Manager
My job involves … caring for all our clients and carers. I manage the rosters and communication, and I help our new clients become part of our Home Carers family.
The best part of my job …. is the wonderful relationships I have with both our carers and clients. 1 am welcomed into homes and learn about the love and challenges families face while supporting their elders. Being able to consider this and then match it with a carer who will provide help and support is a very privileged position to be in.
I am inspired by nature and spending time in it with my constant sidekick, Jasper. He is a black Lab / Staffy cross that turned 10 at the beginning of the year. He is very wise and loves a beach stroll or forest sniff.
Rachel Waddy, Community Engagement Manager
My job involves…. promoting the benefits of having quality carers inhouse for elderly people in Canterbury supporting them to live their best life
I believe this is an essential service to allow this demographic of people in the community to protect their asset and quality of lifestyle as long as possible
The best part about my job…. is knowing that I represent a premium business that believes in employing compassionate staff who are adept at identifying the ongoing needs of our clients as life challenges and changes arise
I am inspired by… knowing that our team takes extra special care in their roles as it is the exclusive priority of our caregivers in this field Always being authentic taking pride in their role, honest and actively listening to the needs of our client and family to deliver and exceed expectations
Annisa Ramadhani, Business Support
My job involves…. Building strong and friendly relationships with local organisations. I invite them to join the Home Carers Resource Hub and collaborate on simple joint blogs or social posts that help increase visibility and support referrals for both sides.
The best part about my job…. Is being able to connect with many different organisations and create partnerships that genuinely benefit older people in the community. I enjoy seeing how our small collaborative efforts can help families find the support they need.
I am inspired by… People who dedicate their work to helping others, especially those who make a positive impact in aged care and community wellbeing. Their passion motivates me to keep improving and contributing through my role.
Our Carers, Our Team
At Home Carers, our strength is our people. Our close-knit team of compassionate carers shares the same values of kindness, patience, and respect, and we take pride in helping older people live safely and comfortably at home. Families who welcome us into their lives gain more than a carer, they gain the support of a team that is professional, reliable, and genuinely cares about making life easier for their loved ones. Every member of our team is committed to treating clients as if they were part of our own family.
Christmas Time at Home Carers
Taking some time out to celebrate our Carers and the great work they do throughout the year.
Christmas is the silly season, hence the silly sunnies!
Our Experience
A Decade of Trusted Home Care
Since 2014, we’ve helped families feel confident and supported — knowing their loved ones are in safe, capable hands.
- 10+ Years
(of care you can count on)
- 100+ Carers
(carefully selected for kindness and reliability)
- 100+ Clients
(supported to stay comfortable at home)
- 100,000+ Hours
(of care delivered)
- 100% client satisfaction
(reported)
What People Are Saying About Us
Our Wall of Love
DHMTrustindex verifies that the original source of the review is Google. I would like to sincerely thank Home Carers for the wonderful support I received, especially from my carer, Shienel. The care provided was reliable, kind, and professional—nothing was ever too much trouble. Her support made a significant difference to my recovery during those important first two weeks and helped relieve pressure on my family. Based on my experience, I would highly recommend Home Carers. Thank you to Paul and the team. Kind regards, Shirley Tim OakesTrustindex verifies that the original source of the review is Google. Home Carers supported our family during a very challenging time as our loved one’s dementia progressed. They provided care at our retirement village apartment when things became difficult to manage, and also helped guide us through the transition into the villages residential care. Their support made the whole process feel much calmer and more manageable. The carers were compassionate and professional, and communication was always clear and reassuring. We’re very grateful for their help and would highly recommend them to other families going through a similar situation. Sarah DawsonTrustindex verifies that the original source of the review is Google. We had a very good experience with Home Carers. Paul was very efficient and obliging in organising care for my husband while I was on holiday. Rosa was kind, reliable, friendly and gave me real peace of mind. Thank you. RhondaTrustindex verifies that the original source of the review is Google. Rose is a pleasant and enthusiastic worker and goes the extra mile David BennettTrustindex verifies that the original source of the review is Google. We think Betty mostly enjoyed seeing us. She gets a bit grumpy about not being in control of her affairs, but sadly that is now outside her cognitive ability. Jenny BrownTrustindex verifies that the original source of the review is Google. Paul could not have been more obliging with organising care for my husband while I was in hospital. Our carer Rachel was wonderful, friendly, kind and helpful and I could relax, knowing that he was being safely looked after. Thank you Rachel, I'm sure we will need you again. David HerrickTrustindex verifies that the original source of the review is Google. Susan from Home Care Services has been a wonderful companion to our aging mother, and always friendly and helpful. A fantastic personalised and professional service - highly recommended. Margaret CookTrustindex verifies that the original source of the review is Google. We have 2 different carers provided by Home care who stay over night 9-7 seven nights a week and do 3 day shifts as well to allow me some time to myself as my husband cannot be left alone. The dedication ,and empathy these women have showed to our family and particularly my husband who has Parkinson’s which is leading to dementia is outstanding. They will do his exercises with him take him for walks,read to him, play brain games or simply let him sleep. They give him his meal if reguired, medication and do house hold chores were needed but it is mainly the companionship and support that is so good for us both.The great reward is seeing him respond with a big smile and welcome them so warmly- like old friends or one of the family. It is a truely wonderful service and I would not be able to keep him at home if it weren’t for this service . JoTrustindex verifies that the original source of the review is Google. We have been so grateful for Anne’s wonderful care. She is a kind, capable person and always treated our Mum with respect and dignity. Mum really enjoyed her cheerful personality and Anne became a friend to our family. Home Carers provides a really valuable service. Thank you Anne and Paul
FAQs
1. What services do you provide for in-home care?
We offer a variety of in-home care services tailored to your loved one’s needs, including companionship, meal preparation, housekeeping, medication care, transportation, dementia care, and 24-hour care. Our goal is to support independence while providing peace of mind for families.
2. How are your carers selected and trained?
Our carers all have various experience with different backgrounds that make them a valuable carer. We aim to provide training to help them develop to ensure our clients receive high quality support.
3. Can care be customized to fit my loved one's needs?
Absolutely! We understand that every individual has unique needs, which is why we create personalized care plans. Whether your loved one needs assistance with daily activities or more specialized care, we work with you to develop a tailored solution that fits your family’s situation.
FAQ
Who owns Home Carers in Christchurch and Tauranga?
When was Home Carers founded?
What are your core values as a home care provider?
Do you work with both private clients and families overseas?
Why did you expand to Tauranga?
Yes, we support many adult children who live abroad. We provide updates, digital reporting, and peace of mind from anywhere in the world.
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