About Us
Born from Experience. Built to Support Families Like Yours.
Home Carers began in 2014 after a family member’s care needs opened our eyes to how hard it can be to find truly reliable, compassionate home support. That experience shaped everything we do today.
Now led by Paul and Louise (that’s us in the photo!), we continue to help older people live independently and comfortably at home — while giving their families peace of mind. We know what it’s like to feel time-poor, overwhelmed, and unsure who to trust. That’s why we’ve created a service that’s responsive, easy to access, and built on kindness, consistency, and clear communication.
Our carers are known for showing up, staying connected, and treating your loved one like family. We’re always on-call, we provide daily updates, and we’re committed to being New Zealand’s most trusted home care team — one family at a time.
Helping your parent stay at home — with care that’s Personal Reliable Compassionate Responsive
Meet the Heart of Home Carers
At Home Carers, our people are at the centre of everything we do. From our dedicated carers to our compassionate support team, each member brings empathy, integrity, and professionalism to every visit. We carefully select individuals who not only have the right experience but genuinely care about making a difference in the lives of others. United by a shared purpose—to help older people live independently and with dignity—our team is what sets us apart. We’re proud to work alongside people who lead with kindness, go the extra mile, and treat every client like family.
Dee Smith, Clinical Manager
My job involves … being the support person for clients, their families & our staff, providing education & mentorship to all. I arrange the smooth transition for our clients in allowing our carer’s into their home & strive to ensure the best provision of care is delivered. As a registered nurse I value people’s opinions, have a great work ethic, working with honesty, openness & transparency. I’m a great believer in after care, so you can be comfortable with the knowledge that you won’t drop off my radar.
The best part of my job …. As a people’s person, is meeting the amazing people who we are privileged to support when they most need it. Compiling a tailor-made care plan with our clients to suit every individual’s needs.
I am inspired by A care team who can give our clients time, the time that they need, to not feel rushed. The little things matter, like companionship over a cuppa, to really get to know our clients.
Janine Jimenez, Carer Operations
My job involves…. Coordinating day-to-day carer operations, supporting scheduling, and maintaining clear communication with both carers and clients. I also assist with onboarding and administrative tasks to ensure everything runs smoothly behind the scenes.
The best part about my job…. Is being able to support both carers and clients and knowing that my work helps deliver reliable, high-quality care. I enjoy connecting with carers, supporting them in their roles, and being part of a team that genuinely makes a difference in people’s daily lives.
I am inspired by… The dedication of carers who show up every day with compassion and patience. As a single mum, I’m also inspired by the importance of providing stability and care—both at home and through the work we do for others—which motivates me to give my best in everything I do.
Annisa Ramadhani, Business Support
My job involves…. Building strong and friendly relationships with local organisations. I invite them to join the Home Carers Resource Hub and collaborate on simple joint blogs or social posts that help increase visibility and support referrals for both sides.
The best part about my job…. Is being able to connect with many different organisations and create partnerships that genuinely benefit older people in the community. I enjoy seeing how our small collaborative efforts can help families find the support they need.
I am inspired by… People who dedicate their work to helping others, especially those who make a positive impact in aged care and community wellbeing. Their passion motivates me to keep improving and contributing through my role.
Our Carers, Our Team
At Home Carers, our strength is our people. Our close-knit team of compassionate carers shares the same values of kindness, patience, and respect, and we take pride in helping older people live safely and comfortably at home. Families who welcome us into their lives gain more than a carer, they gain the support of a team that is professional, reliable, and genuinely cares about making life easier for their loved ones. Every member of our team is committed to treating clients as if they were part of our own family.
Christmas Time at Home Carers
Taking some time out to celebrate our Carers and the great work they do throughout the year.
Christmas is the silly season, hence the silly sunnies!
Our Experience
A Decade of Trusted Home Care
Since 2014, we’ve helped families feel confident and supported — knowing their loved ones are in safe, capable hands.
- 10+ Years
(of care you can count on)
- 100+ Carers
(carefully selected for kindness and reliability)
- 100+ Clients
(supported to stay comfortable at home)
- 100,000+ Hours
(of care delivered)
- 100% client satisfaction
(reported)
What People Are Saying About Us
Our Wall of Love
FAQs
1. What services do you provide for in-home care?
We offer a variety of in-home care services tailored to your loved one’s needs, including companionship, meal preparation, housekeeping, medication care, transportation, dementia care, and 24-hour care. Our goal is to support independence while providing peace of mind for families.
2. How are your carers selected and trained?
Our carers all have various experience with different backgrounds that make them a valuable carer. We aim to provide training to help them develop to ensure our clients receive high quality support.
3. Can care be customized to fit my loved one's needs?
Absolutely! We understand that every individual has unique needs, which is why we create personalized care plans. Whether your loved one needs assistance with daily activities or more specialized care, we work with you to develop a tailored solution that fits your family’s situation.
FAQ
Who owns Home Carers in Christchurch and Tauranga?
When was Home Carers founded?
What are your core values as a home care provider?
Do you work with both private clients and families overseas?
Why did you expand to Tauranga?
We want to support as many people as we can effectively so a move closer to home was always on the cards.
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