Worried about Mum or Dad managing at home?
Trusted Since 2014
Free Assessment
Police-Vetted Carers
Transparent Pricing
No Hidden Costs
Carer Match Guarantee
If it’s not the right fit, we’ll rematch you at no extra cost. Always.
Susan from Home Care Services has been a wonderful companion to our aging mother, and always friendly and helpful. A fantastic personalised and professional service – highly recommended.
Dave Herrick
Helping Older People Stay Independent at Home
Our home help carers provide practical assistance with everyday tasks that can become more difficult with age. From meal preparation and shopping to light housekeeping and companionship, we help older people maintain their independence, routines, and quality of life while remaining in the comfort of their own home.
Our carers can assist with:
- Meal preparation and kitchen assistance
- Grocery shopping and errands
- Light housekeeping and laundry
- Companionship and social support
- Medication reminders and hydration support
- Helping maintain familiar routines and structure
- Transport to appointments and outings
Families receive regular updates and communication, so you can truly take the time you need with peace of mind
Prefer to talk now? Call 0800 227 686
A Simple, Supportive Process for Families
Know what you'll pay
Most providers hide their pricing. We don't. See our upfront pricing below with no hidden surprises.
A Simple, Supportive Start
Quick chat with our care team
Meet your carefully matched carer, then care begins.
Communication that works
Simple and secure communication tool so family can see real time updates and stay informed always.
Packages and Pricing
We offer flexible home help packages depending on the level of support required, frequency of visits, and household tasks involved. All pricing is discussed transparently with no hidden costs.
Essential Home Help
FROM
$337 + GST per week
6–9 hours p/wk
Ideal for occasional support with household tasks and maintaining independence at home.
- Shopping & Meal preparation
- Light housekeeping
- Companionship and Support
- Laundry
Standard Home Help
FROM
$539 + GST per week
9–15 hours p/wk
Ideal for older people who benefit from regular weekly assistance around the home.
- Regular home help visits
- Shopping and errands
- Household assistance
- Ongoing family communication
Extended Home Help
FROM
$799 + GST per week
16+ hours p/wk
Ideal for people requiring more frequent support throughout the week.
- Frequent home help visits
- Shopping & Meal Preparation
- Greater consistency of care
- Enhanced family peace of mind
Need something different? We can tailor a home help plan to suit your family’s needs.
Additional Family Benefits
Optional Overnight Support
From $339 + gst per night
Weekend & Public Holiday Support
Weekend +15% | Public Holidays +20%
Long-Term Care Discounts
Available for ongoing support
✓ No Hidden Costs
All pricing discussed upfront
Not Ready Yet? Start with this Free Guide
Choosing overnight support is a big decision. Before you commit, our free guide helps you explore options and ask the right questions.
Helpful Articles & Resources
Ready to get started?
FAQ
What home care services are available in Christchurch and Tauranga?
We specialise in higher-level in-home care for older people, including dementia care, respite care, post-hospital recovery, and 24/7 care at home. Our services are designed for families who need reliable, professional support during more complex or demanding situations — not just basic help around the house.
How quickly can care be arranged?
In many cases, we can arrange care within 24–48 hours, especially for urgent situations such as hospital discharge or when a parent’s condition suddenly changes. We prioritise fast, responsive support so your family isn’t left waiting when care is needed most.
Can you help after a hospital stay or surgery?
Yes — post-hospital support is one of our core services. We help your parent recover safely at home with assistance for mobility, personal care, medication routines, and daily activities. This reduces the risk of falls, complications, and hospital readmission.
What is respite care and how does it work?
Respite care gives family members a break while ensuring their loved one continues to receive high-quality support. This can be arranged for a few days, a few weeks, or longer — whether planned in advance or needed urgently.
What does 24/7 home care involve?
Our 24/7 home care service provides continuous, around-the-clock support in your parent’s home. This can include a combination of daytime care and overnight support, ensuring safety, comfort, and consistency at all times — often as an alternative to residential care.
Can you support someone living with dementia?
Absolutely. We provide specialist dementia care at home, supporting individuals at all stages of the condition. Our carers are experienced in managing memory loss, confusion, and behavioural changes, while maintaining a calm, familiar environment that helps your loved one feel safe and supported.
How do you match the right carer?
We carefully match each client with a carer based on their care needs, personality, and experience required — particularly for dementia or post-hospital recovery. A strong relationship is key to successful care, so we take the time to get this right.
Can I arrange care if I live overseas or out of town?
Yes — many of our clients’ families live outside Christchurch or Tauranga. We manage everything on your behalf and provide regular updates, so you can feel confident your parent is safe and well cared for, even from a distance.
How much does private home care cost?
The cost depends on the level of care required, particularly for 24/7 care or specialised support. We provide clear, upfront pricing after an initial discussion, so you understand exactly what’s involved — with no hidden surprises.
Is home care better than a rest home?
For many families, care at home offers greater comfort, independence, and personal attention. It allows your parent to stay in familiar surroundings while receiving one-on-one support, which can be especially beneficial for those with dementia or recovering from hospital stays.
What happens next if I want to get started?
Simply get in touch with us. We’ll have a quick conversation to understand your situation, arrange an in-home assessment, and recommend the right level of care. From there, we can begin organising support quickly.