Worried about Mum or Dad living alone but not sure where to turn?
We provide discreet, reliable support from personally-matched carers with real-time updates and a compassionate service, so you can enjoy peace of mind knowing she’s in the very best hands.
The Hidden Crisis
The public system is overwhelmed. In-home support can take months to arrange, and often doesn’t cover the real help your parent needs each day.
Sound familiar?
- You want to help, but you live far away or have your own family to look after.
- You feel stressed and anxious but don’t have time to manage them yourself.
- You want them to remain independent but a village seems like the only option.
- You’re worriedabout safety — but don’t want to push her into care.
You’re not alone. And you don’t have to do this alone.
What is Home Help?
Our home help services in Christchurch and Tauranga support older people with everyday tasks like cleaning, laundry, tidying, and household upkeep. We help keep your parent’s home clean, safe, and comfortable—without them needing to lift a finger.
We’re here to make everyday life easier with practical, personalised support:
- Falls prevention and safety
- Medication collection or reminders
- Grocery shopping or errands
- Help with meal preparation
- Companionship and conversation
We tailor our care to your loved one's preferences and needs.
Free In-Home Assessment
How You Benefit
- Skilled and attentive carers – trained to notice changes in mood, health, or home safety.
- We keep you in the loop – quick updates by phone or email so you're never left wondering.
- Kindness and consistency – your loved one will look forward to the same carer visiting each week.
- Locally based – we’re part of the community and know how to respond fast.
- Simple pricing – Our pricing is transparent and easy to understand - no hidden costs.
Flexible Packages. Trusted Carers. Transparent Pricing
Home Care Investment
Tailored Care - $53.97 per hour
Our packages are designed to give you clarity and confidence, but they’re never rigid. We can adjust the hours, services, and support levels to match what your loved one needs, whether that’s occasional help or more regular care. The packages below are set up to make it easy and
Packages & Additional Costs
- $297 per week (excl. GST) includes: 3x 2hr visits/week · Consistent carer · Regular family updates & clear communication.
- Free In-Home Assessment: Valued at $249
- Onboarding fee: $197 + GST (includes care planning, carer introductions, and set up) Travel
- First 15km free: then $1.04/km thereafter
Our Loyalty Benefits
- Pay 3 months upfront → Save 5%
- Pay 6 months upfront → Save 10%
- Priority access to preferred carers
- 100% Satisfaction Guarantee – not happy in the first week? We'll refund you.
- The longer you stay with us, the more you save — and the better continuity your loved one enjoys.
Testimonials
Real Family Feedback
“A massive “Thank you” to you, and your team, for all your care and support of Pat over these last few years. It made a world of difference to Pat to be able to get out and about and engage in conversation with people whose company she enjoyed. It was also very reassuring for me, and the family, knowing your team was on the ground, especially during the unexpected hospital admissions when the carers would go above and beyond to help Pat through the admission process and ensure she had what she needed.”
Pip
Our parents were provided with exceptional care over a 6 month period, so that we were able to keep them living independently in their home at a time when they were struggling with declining health and dementia. The Assistants were extremely caring and kind and went above and beyond to make sure our parents were well looked after.”
Sarah, Helen, Anne & Lawrence Kimberley
“I am profoundly grateful for the care my brother has received, and have no doubt that their expertise has extended the time my brother has been able to remain in his own home. All these services have been undertaken with persistent patience, courtesy, and good humour. All the carers have been unfailingly kind, and respectful of my brother, often under very trying circumstances. I recommend this service without reservation, and am happy to be contacted independently at any stage.”
Dr. Jon Fogarty
Not Ready Yet? Start with this Free Guide
Choosing home help is a big decision. Before you commit, get clarity with our free resource.
Insights & Advice
Browse some of our latest articles related to home care. We regularly publish helpful guides to support you and your loved ones.
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FAQ
Do you provide home help services in both Christchurch and Tauranga?
Can tasks be customised per visit?
Do your carers bring cleaning supplies?
Is home help available on weekends?
Can home help be combined with other services?
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